Help with WholeShot
Tell us what you were doing and what happened. For billing questions, include your purchase email or order reference. Never email card details or your full license key.
support@vaisoft.ioHow do I activate or restore PRO?
Open the PRO page in the extension and enter the email address from your Paddle receipt. Open the sign-in email, review the browser name and enter the code shown in the extension. Your existing license key also works.
Can I move PRO to another browser?
Sign in with your purchase email in the new browser. On the PRO page, you can rename or disconnect old installations. If all five slots are in use, choose one to replace. Disconnecting a browser does not cancel your subscription.
What if PRO ends?
Downloaded files stay yours. Original image and PDF downloads remain free. Editing, saving edited results, copying and the other PRO features require active access.
Will every website work?
Chrome restricts capture on some pages. Very large or changing pages can affect the result. Check the finished screenshot before using it.
No screenshot data is needed for billing or license verification.